diamonddollars.temple.eduDiamond Dollars | Gateway to Finance | Gateway to Finance

Temple University Gateway to Finance Search Site or Temple University Search this site Search all of Temple Search Keywords Search About the Portfolio Meet the SVP Meet the Team Human Resources Campus Operations Public Safety Budget Information Center RCM at Temple Assessment of the Model Making the Model Work Finance Bursar General Accounting Audited Financial Statements Right to Know Purchase and Pay Quick Links for Vendor and Business Partners Risk & Insurance Treasury & Banking Business Operations Campus Partnerships Hotel Partners Catering Diamond Dollars Trademark and Licensing FAQ Where to Buy Temple Gear Vendor Information Certificate of Insurance Requirements W-9 Information Campus Services FAQ Travel Planning PreTravel Application FAQs Domestic Travel Planning International Travel Planning Advisories and Alerts Emergencies Abroad International Travel Policy Lessons Learned COVID-19 Planning to Travel Abroad Preparing to Travel Abroad Risk Profiles by Country TU Global Assistance Provider Travel Medical Insurance Workshops and Trainings Passport Photos OWLcard Building Access Mobile First OWLcard Mobile Android OWLcard Mobile iPhone and Watch Mobile Checklist Diamond Dollars Home Business Operations Diamond Dollars Campus Partnerships Hotel Partners Catering Diamond Dollars Trademark and Licensing FAQ Where to Buy Temple Gear Vendor Information Certificate of Insurance Requirements W-9 Information Campus Services FAQ Diamond Dollars to be phased out at end of spring 2024 semester Temple’s campus-based debit card system will no longer be offered beginning May 2024. For More Details Diamond Dollars Retiring in May 2024 After a long and storied run, the Diamond Dollars campus based debit card solution is retiring. With students preferring the many options for digital payment, participation and necessity for the program declined with shifting consumer preferences. As you wind down your account, below is a timeline to help you plan. Managing Your Account January – May 2024 February 28, 2024 – Final payroll deduction for employees February 28, 2024 – University departments begin converting to credit cards March 31, 2024 – Final credit card deposits April 30, 2024 – Final cash/check deposits May 15, 2024 – Final day to use funds Any funds remaining in your Diamond Dollars account will be refunded via direct deposit Retiring Diamond Dollars: What You Need to Know Closing out my Diamond Dollars: FAQ Is my remaining balance refundable? Yes. Students remaining balance will be applied as a credit to their student account balance. If you do not have a balance due to Temple University, your unused Diamond Dollars will be refunded by direct deposit to your bank account or a paper check will be issued. Employees with unused balance will be refunded by direct deposit. What’s the last day I can use Diamond Dollars? The last day to use your Diamond Dollars will be May 15, 2024. Do current Diamond Dollar vendors accept other forms of payment? Many merchants/vendors accept payments other than Diamond Dollars. Departments that previously only accepted Diamond Dollars (such as OWL Tech, Student Conduct, Temple Thrift) will accept credit/debit card payments beginning May 15th or earlier. What forms of payment does Aramark/Temple Culinary Services accept? If my food exceeds the equivalency, can I use cash or credit to cover the balance? Temple Culinary Services accepts cash and credit at all retail locations. Yes, if the cost of food purchased at one of our retail locations (excluding coffee and convenience outlets) exceeds your meal equivalency, you can use cash or credit to cover the cost of any remaining balance. Visit Campus Dish more information about meal equivalency and meal plans. I do not have a credit or debit card, what forms of payment will I use now? PNC, our campus banking partner, offers payment solutions for all your needs. With Virtual Wallet Student®, you have the option to get a Temple Visa® Debit Card with digital and card payment capabilities including: Tap to pay card technology (at accepting merchants) In app payments by adding your Temple visa® card to your digital wallets Receive the highest levels of protection with PNC security & privacy, 24-hour fraud monitoring and more Visit Temple’s on-campus branch at 1908 Liacouras Walk (across from Charles Library), call 215-978-1477, or visit pnc.com/temple for more details. Visa is a registered trademark of Visa International Service Association and used under license. Virtual Wallet Student is a registered mark of The PNC Financial Services Group, Inc. ©2024 The PNC Financial Services Group, Inc. All rights reserved. PNC Bank, National Association. Member FDIC Managing Your Diamond Dollars Account until May 2024 Diamond Dollars deposits can be made through cash, check, credit card, tuition billing or payroll deduction. Making a deposit into your account is easy and can be done in any of the following ways: Credit card deposit: You will need the TUid to complete this deposit online. Note that the credit card company may charge a ’convenience fee’ for processing. Last date for credit card deposits is March 31, 2024. Charge to your tuition bill: Log in to TUportal using Deposit via Student Bill and select "make a deposit." Select "student bill" tab and complete the required information. Funds will be applied to your Diamond Dollars account immediately. Last date for this will be January 23, 2024. Financial aid authorization: As a student with financial aid awards (which may produce a refund) you can have all or a portion of your refund applied to your Diamond Dollars account. Follow the instructions above for charging your tuition. Payroll deduction: The final deposit for monthly employees is February 29, 2024 and for bi-weekly employees is March 1, 2024. In-person at the OWLcard office located on the Food Court level of the Howard Gittis Student Center, Suite 101 on Temple’s Main Campus. Last date to deposit cash or checks is April 30, 2024. Questions about the Program Why is Temple getting rid of Diamond Dollars? Since the pandemic, the Diamond Dollars program has not only experienced slow recovery in sales but faces intense competition with preferential purchasing methods. D$$ is no longer the payment method of choice for students. Laundry services in the residence halls no longer accepts D$$ and vendors including food trucks are now accepting the more popular cash apps. Nationally, 84% of students report using their smartphone to make payments and 95% use at least one app to interact with their institution, a trend that is evident for Temple’s program as well. What about local businesses that have accepted Diamond Dollars? Local business owners have acknowledged that since the pandemic, D$$ only accounts for about five percent of sales when students are on campus. Some vendors (7-Eleven, Honey Grow, Hair Fashion and Beyond) believe that participating in the program was more inconvenient than other methods of payment especially because it requires using a separate terminal and adds an extra step at the register. What is the $1.50 transaction fee? When using a credit card to add money to your Diamond Dollars account there is an additional $1.50 online processing convenience fee charged by the credit card company. To avoid this fee, we accept cash or checks in person or via mail at our office and cash in person at our Value Transfer Station on the second floor of the TECH Center. Employees have the option to automate their monthly deposit using the payroll reduction plan. Can I withdraw cash from my Diamond Dollars account? No. Money deposited in your account can only be used for purchases. Once deposited, funds will not be refunded unless an individual is leaving the university, and then only amounts in excess of $10. Do I lose the money in my account at the end of the semester? No. Funds in your account rollover semester to semester and year to year. How will I know what my Diamond Dollar...